Do you have questions about your financial aid, billing, registration or student records? Or general inquiries? Visit or contact the new Warrior One Stop which brings together the offices of the Bursar, Financial Aid, Registrar and Task Force.
Stop by during business hours. No appointment is required.
Personalized Customer Service for Students, Families, Faculty & Staff
Why contact several different offices to discuss your or your student’s enrollment-related concerns? With Warrior One Stop as a single, convenient resource, you’ll have access to our cross-trained specialists who can answer important questions in areas like:
FAFSA completion, financial aid and scholarship review
Student accounts and billing information
Course registration
Degree planning and conferral
And more!
Have a General Question? Contact the Task Force
Last year, the College created a Task Force that received and responded to over 60,000 questions. This highly popular resource is now located within the Warrior One Stop and is available to students, families, faculty and staff. Email the Task Force
Warrior One Stop Highlights
Warrior One Stop provides you with registration, student account and financial aid resources and general support. You’ll also get:
In-Person, Remote & 24/7 FAQ Support Options
Stop by Austin Hall during business hours for face-to-face customer service. No appointment is necessary. Or call us at 978-837-5599 or email us. 24/7 FAQ support is also available when you use Mackbot, Merrimack’s chatbot.
A Brand New Dedicated Space On Campus
Undergoing a major renovation in January 2022, Warrior One Stop’s Austin Hall location provides a new front office with a welcome desk. The first floor also includes individual meeting rooms for more personal discussions.
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22752_gallo1.rev.1623789210.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5100-mens-basketball-coach-joe-gallo-receives-number-of"><h3>Men’s Basketball Coach Joe Gallo Receives Number of Awards</h3></a> <p>Merrimack College men’s basketball coach Joe Gallo is recognized with many honors after an incredible 2019-2020 season. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
<source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22752_gallo1.rev.1623789210.webp 1x"/>
<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22752_gallo1.rev.1623789210.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22752_gallo1.rev.1623789210.jpg" alt="Coach Joe Gallo has been recognized for a stunning 2019-2020 basketball season." loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22912_attathumbnail.rev.1631543145.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5137-elie-ata-12-addresses-merrimack-community-at-fall"><h3>Elie Ata ’12 Addresses Merrimack Community at Fall 2021 Academic Convocation</h3></a> <p>Merrimack hosted its first in-person convocation ceremony since fall 2019 on Thursday, Sept. 2, at Duane Stadium. Students and faculty gathered to welcome the Class of 2025, address the rising Class of 2022 and officially commence the beginning of a new academic year. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22912_attathumbnail.rev.1631543145.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22912_attathumbnail.rev.1631543145.jpg" alt="Dr. Elie Ata ’12 spoke at convocation and encouraged students to welcome change and embrace change in their own lives and communities. " loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22925_pha1.rev.1668304501.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5140-merrimack-mens-lacrosse-lends-helping-hand-to"><h3>Merrimack Men’s Lacrosse Lends Helping Hand to Project Home Again</h3></a> <p>On Saturday, Sept. 11, the <a href="https://merrimackathletics.com/sports/mens-lacrosse" target="_blank" rel="noopener">Merrimack College men’s lacrosse team</a> spent the day helping <a href="https://www.phama.org/" target="_blank" rel="noopener">Project Home Again</a> (PHA), a non-profit organization that provides low-income families in need with new and gently used household goods. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22925_pha1.rev.1668304501.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22925_pha1.rev.1668304501.jpg" alt="The Merrimack men’s lacrosse team helped Project Home Again move their warehouse from Lawrence to Andover." loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5009-bring-on-the-merrimack-college-marching-band"><h3>Bring on the Merrimack College Marching Band</h3></a> <p>Merrimack has launched its inaugural marching band to accompany the College’s Division I athletic program. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22254_band1.rev.1612985404.jpg" alt="The Merrimack College Marching Band launched with 40 members and plans to grow to around 100 members who will provide entertainment at Merrimack’s Division I sports events." loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5015-obrien-foundation-invests-12m-to-provide-full"><h3>O’Brien Foundation Invests $1.2M to Provide Full Scholarships to Lynn Students</h3></a> <p>A gift from the James W. O’Brien Foundation will fund full tuition, room and board at Merrimack for Lynn scholars. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
<source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.webp 1x"/>
<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,630/ignore_cropper/1/22356_studentswalking.rev.1615482935.jpg" alt=" The scholarship program will begin this fall and support a select number of students over a 5-year period. " loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4921-faculty-fast-five-with-janet-ierardi"><h3>Faculty Fast Five with Janet Ierardi</h3></a> <p>In this week’s edition of “Fast Five: Quick Q&As with Members of the Merrimack Community,” we talk to obstetrics nurse and associate clinical professor of nursing Janet Ierardi who teaches in the <a href="/nursing">nursing program at Merrimack</a>. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
<source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.webp 1x"/>
<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21380_F5_Janet_Ierardi_Twitter.rev.1588791908.jpg" alt="The first in her family to attend college, Janet Ierardi has been teaching nursing for more than 15 years and tells her students to "squeeze every drop out of learning."" loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22693_Leena_Twitter_Web.rev.1621968068.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5082-merrimack-health-sciences-professor-receives-nih"><h3>Merrimack Health Sciences Professor Receives NIH Grant</h3></a> <p>Assistant Professor <a href="/live/profiles/1885-leena-bharath">Leena Bharath</a>, who teaches in the School of Health Sciences, has received $434,000 in grant funding from the National Institutes of Health (NIH). The awarded R15 grant will stretch over three years and is intended to support the training of undergraduate students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
<source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22693_Leena_Twitter_Web.rev.1621968068.webp 1x"/>
<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22693_Leena_Twitter_Web.rev.1621968068.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22693_Leena_Twitter_Web.rev.1621968068.jpg" alt="Assistant Professor Leena Bharath receives $434,000 in a grant from the National Institutes of Health." loading="lazy"/>
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</div></div></div></div></div></section>
<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/45/width/1000/height/500/crop/1/src_region/0,0,227,303/ignore_cropper/1/23249_lyons2.rev.1644511173.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Alumni, Parents & Friends</span><a class="hover-yellow" href="/live/news/5198-merrimack-alumna-is-making-plays-on-and-off-the"><h3>Merrimack Alumna is Making Plays On and Off the Hardwood</h3></a> <p>Former Merrimack women’s basketball player <a href="https://merrimackathletics.com/sports/womens-basketball/roster/jaclyn-lyons/3170" target="_blank" rel="noopener">Jaclyn (Jackie) Lyons ’13</a> talks with <a href="/office-of-development-and-alumni-relations/">Merrimack’s Office of Development and Alumni Relations (ODAR)</a> about her journey in becoming an entrepreneur </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/45/width/1000/height/500/crop/1/src_region/0,0,227,303/ignore_cropper/1/23249_lyons2.rev.1644511173.jpg 1x"/>
<img src="/live/image/gid/45/width/1000/height/500/crop/1/src_region/0,0,227,303/ignore_cropper/1/23249_lyons2.rev.1644511173.jpg" alt="Jackie Lyons ’13 started her own company, Hardwood Hustle, a year-round basketball training organization." loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4940-alumni-fast-five-with-nurse-lauren-maher-16"><h3>Alumni Fast Five with Nurse Lauren Maher ’16</h3></a> <p>In this week’s edition of “Fast Five: Quick Q&As with Members of the Merrimack Community,” we talk to alumnus Lauren Maher ’16. Lauren shares her path to becoming a nurse, how Merrimack influenced her career choice and how she’d like to come back and share her knowledge with current nursing students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21675_LM-FF.rev.1594916487.jpg" alt="Merrimack alumnus and nurse Lauren Maher ’16 advises students to know they don’t have to have it all figured out while they are in college." loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5045-new-partnership-brings-dei-to-high-school-students"><h3>New Partnership Brings DEI to High School Students</h3></a> <p>Be the CAUSE (Catalyst for Advocacy and Unified Student Empowerment) is a new community partnership between Merrimack and Central Catholic High School in Lawrence, Massachusetts which aims to bring diversity awareness training to high school students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
<source type="image/webp" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.webp 1x"/>
<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/22567_Be_the_CAUSE_Web_Twitter.rev.1619615967.jpg" alt="The first workshop of Be the CAUSE shared resources, interactive exercises and focused on broadening student awareness by stressing intersectionality." loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4948-merrimack-offers-new-global-pandemics-course-about"><h3>Merrimack Offers New Global Pandemics Course About COVID-19</h3></a> <p>Merrimack’s new course Global Pandemics: Challenges and Opportunities in the Context of COVID-19 offers students the opportunity to examine COVID-19 through the lens of multiple fields of study and practice. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,3200,2071/ignore_cropper/1/21746_DSC_6585.rev.1598540033.jpg" alt="Students in Global Pandemics: Challenges and Opportunities in the Context of COVID-19 will learn about the economics of pandemics, post-pandemic recoveries and more. " loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21758_rickey-caldwell.rev.1599077275.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/4947-merrimack-college-awarded-nsf-grant-for-machs"><h3>Merrimack College Awarded NSF Grant for MACHS Scholars Program</h3></a> <p>Merrimack secures NSF grant for new STEM program to support high-achieving, low-income students. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21758_rickey-caldwell.rev.1599077275.jpg" alt="Principal Investigator Dr. Rickey Caldwell, Assistant Professor of Mechanical Engineering" loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21759_MC-logo-only.rev.1599138227.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="https://www.merrimack.edu/about/offices_services/communications/notable-quotable/"><h3>See What Our Talented Faculty Have Been Up To</h3></a> <p>Merrimack professors across all disciplines have been winning awards, publishing papers, participating in academic panels and workshops, and featured in the media. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/21759_MC-logo-only.rev.1599138227.jpg" alt="Merrimack College logo with shield" loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1920,1080/ignore_cropper/1/22979_CoachRelease.jpg.rev.1632399558.png'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5141-warriors-return-from-players-to-head-coaches"><h3>Warriors Return, From Players to Head Coaches</h3></a> <p>Merrimack College has named Brian Murphy ’03 and Jen Fox Sargent ’09 as head coaches of the baseball and women’s lacrosse programs respectively, as announced by Director of Athletics <a href="https://merrimackathletics.com/staff-directory/jeremy-gibson/1" target="_blank" rel="noopener">Jeremy Gibson</a>. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
<source type="image/png" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1920,1080/ignore_cropper/1/22979_CoachRelease.jpg.rev.1632399558.png 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1920,1080/ignore_cropper/1/22979_CoachRelease.jpg.rev.1632399558.png" alt="Former Merrimack athletes return as head coaches of the baseball team and the women’s lacrosse team. " loading="lazy"/>
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<section class="content-fluid-slider-container content-fluid dark section" style="background:url('/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/23933_limon2.rev.1668103465.jpg'); background-size:cover;"><div class="container"><div class="row no-gutters"><div class="col-lg-9"><span class="label">Office of Communications and Marketing</span><a class="hover-yellow" href="/live/news/5316-on-death-and-rebirth-with-us-poet-laureate-ada"><h3>On Death and Rebirth With U.S. Poet Laureate Ada Limón</h3></a> <p>Limón, who was named Poet Laureate in July 2022, read poetry, answered questions and reflected on mortality and resurrection during a virtual Writers House event at Merrimack College. </p></div><div class="col-lg-3"><div class="d-table h-100 "><div class="d-table-cell align-middle"><picture>
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<source type="image/jpeg" srcset="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/23933_limon2.rev.1668103465.jpg 1x"/>
<img src="/live/image/gid/67/width/1000/height/500/crop/1/src_region/0,0,1200,670/ignore_cropper/1/23933_limon2.rev.1668103465.jpg" alt=" U.S. Poet Laureate Ada Limón spoke to Merrimack College students on Nov. 1. " loading="lazy"/>
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